FAQ

Who is SomiiBooks?

SomiiBooks is a new, independent, family-owned online bookstore. We specialise in selling brand new, unread, original, and genuine books directly to readers everywhere. We're passionate about books and dedicated to providing a personal, reliable shopping experience.

Are your books really brand new and genuine?

Absolutely! This is core to who we are. Every book we sell is:

  Brand New: Straight from our trusted publishers or distributors. Never read, never used.

Original & Genuine: We only source authentic books directly from reputable suppliers. No counterfeits, no imitations, ever.

Unread & Pristine: Your book will arrive in perfect, fresh-from-the-printer condition, ready for your bookshelf!

What are your shipping costs and times?

Shipping costs are calculated at checkout based on your location, the weight of your order, and the service chosen.

Processing Time: As a small team, we typically process and pack orders within 1-3 business days.

Transit Time: Once shipped, delivery times depend on the carrier and your location. Standard shipping within [Your Country] usually takes **3-7 business days** after processing. Please see our detailed Shipping Policy for more information.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover) processed securely through our payment gateway. We also accept payments via PayPal for added convenience and security.

Is it safe to enter my credit card information on your site?

Yes, absolutely.** We use industry-standard SSL encryption to protect your data during transmission. We do not store your full credit card details on our servers. Payments are processed by our secure, PCI-compliant payment partners.

Can I return a book?

Unfortunately we are unable to cancel an order once it has been placed. This will allow us to pack your orders efficiently and to minimize errors. IWe want you to be completely happy. If your book arrives damaged or there was an error in your order (like the wrong book shipped), please contact us within **[Number, e.g., 14] days** of receipt with photos/details, and we'll happily arrange a return/replacement. Please see our full Returns & Refunds Policy for details and conditions (e.g., we cannot accept returns simply because a book wasn't enjoyed, as books are new and unread).

t is advisable to check your order before placing it.

How do I track my order?

Once your order ships, you'll receive a shipping confirmation email containing your tracking number and a link to track your package directly with the carrier.

Do you sell used or second-hand books?

No. Somii Books specializes exclusively in **brand new, unread books**. Every book you receive will be in pristine, fresh condition.

Can I request a specific book you don't have listed?

We'd love to try!** As a small shop, our inventory is curated, but we have access to a vast network of publishers. If there's a specific new book you're looking for that isn't currently listed, please contact us with the title and author. We'll check availability and let you know if we can source it for you.